General Questions

What is YouPositive?

YouPositive is a website that offers life coaching services making it available for everyone, with a wide range of prices.

Our mission is to facilitate access to certified accredited life coaches to the largest number of people in order to help them live a healthier and happier life.

We are not intending to take over life coaches in centers, because many people prefer the physical sessions. We found YouPositive to make more people benefit from such personal services and overcome challenges in life by providing a healthy atmosphere that is free from others’ negativity and judgments.

YouPositive allows you to talk and express freely through audio, video calls, as well as chatting via the internet. What is special about us is our affordable prices, you have the choice to talk anonymously with highly educated and trained life coaches, and easily benefit from our services.

Could  YouPositive sessions be attended anonymously?

Yes indeed. One of the main obstacles regarding coaching is that many people hesitate to visit a life coach due to the fear of people’s harsh judgments and becoming a headline as you are considered a patient. We want to ensure that you are 100% relaxed and secure with your own life coach. Privacy, security, and anonymity are crucially important to us.

You have the choice to register on our website with any name of your choice, and that is the only name the life coach will see, and you have the freedom to either reveal your true name or not.  

How YouPositive can improve my life?

We have many life coaches, they are accredited and were trained in several fields of expertise that the society needs, such as the self, relationships, parenting and children, and career and income.

Could someone under 18 register with YouPositive?

In case you were younger than 18, you should get your guardian’s permission to receive any of our services, and you should make it clear to your life coach.

YouPositive will assume that you already have the needed permission and will not handle any legal or financial responsibility towards any legal or financial damage resulting from your failure to follow the instructions.

Can I use YouPositive outside Saudi Arabia?

Sure! YouPositive can reach those outside Saudi Arabia, but please remember that our prices are in Saudi Riyals, and most of our coaches and counselor live in Saudi Arabia’s time zone.

How can I contact YouPositive?

We appreciate your contribution and encourage you to contact our customer services department if you have any questions that were not mentioned on this page.

If you did not find your question on this page, you can always contact us via email at

info@upositive.coSupport@youpositive.co

We will answer most of the questions during work days.

 

YouPositive Life coaches

1-Are YouPositive coaches accredited?

Of course! At YouPositive, we have a wide network of nationally accredited coaches.

Their qualities and information have been corroborated and they were trained to use the YouPositive platform. We do not have life coaches that are not fully accredited or are still working under supervision.

We also have the board of advisors, it consists of eminent professionals, who are health care experts who will ensure that our services are delivered effectively.

2- What is “life coaching”? What does a “life coach do?

Life coaching was found to be a more effective solution than talk therapy. A life coach is a person employed to help people attain their different goals in life, personally and professionally.    

3- What do DBC, CPCC, SICT, NLP, LCT… letters by the name of coaches mean?

Those are the certificates institutes and certificates names of each coach.

LMI-Life Mastery Institute:

DBC: Dream Builder Coaching

CTI-The Coach training institute:

CPCC: Certified Professional Co-Active Coach

Coaching training in Fundamentals, fulfillment, process, and balance

RMC-The Robbins- Madanes Center for strategic Intervention:

 SICT: Strategic Intervention Coach Training

RSCI-ROBERT SIMIC Coaching Institute:

NLP: Neuro Linguistic programming

LCT: Life Coach Training

ICF-International Coach federation:

ACC: Associate certified coach

 

4- Is online counseling and therapy really effective?

Yes, it is indeed! During the last decade, many scholarly studies showed how effective online counseling is. Below you will find an introduction to  the breadth of telemedicine and online treatment.

Internet-based versus face-to-face cognitive-behavioral intervention for depression: A randomized controlled non-inferiority trial

http://www.jad-journal.com/article/S0165-0327(13)00512-0/pdf

Outcomes of 98,609 U.S. Department of Veterans Affairs Patients Enrolled in Telemental Health Services, 2006–2010

Linda Godleski, M.D., Adam Darkins, M.D., M.P.H., and John Peters, M.S.

http://dx.doi.org/10.1176/appi.ps.201100206

Internet-based and other computerized psychological treatments for adult depression: a meta-analysis.

http://www.ncbi.nlm.nih.gov/pubmed/20183695

A case study on the effectiveness of telephone coaching, Katharine Collett, Work Based Research Project

http://www.i-coachacademy.com/media/research/A%20case%20study%20on%20the%20effectiveness%20of%20telephone%20coaching.pdf

5- Where can I ask about joining YOUPOSITIVE as a coach?

Please go to the link below and fill in the initial application. You will then have the chance to communicate with our team.

6- Why does life coaching work?

An article about public management uncovered a study where there is a difference between training alone and when life coaching is combined with training. The study demonstrated that training alone expanded productivity by 22.4% while training with week after week of life coaching expanded productivity by 88%. Here is the reason:

 

Accountability: Most life coaches have three calls per month with their clients. This consistently planned call prompts clients to accomplish more than they would if left to their own devices. Consider it, on the off chance that you work out with a fitness coach at the gym you work significantly harder than all alone. Clients take greater activities, set higher objectives and think greater when they work with a professional coach.

 

Expertise: The trained life coach knows how to enable you to set the correct objectives,  gain more profit, and structure your own professional life to accomplish more prominent productivity with less exertion. You’ll accomplish more in less time with the contribution of an accredited Life Coach on your side.

 

DeliveryAn all around prepared coach knows how to utilize the correct words with the goal of motivating you. It doesn’t take frightening or pestering when you are working with a talented life coach. Coaching normally works best with a week after week call so clients have sufficient energy to incorporate better approaches for considering and make a move every week toward their objectives. Most life coaching is finished by telephone and conveyed in a half-hour to one-hour coaching calls. The experience is challenging and inspiring. You’ll anticipate your week by week calls with your life coach. Find an Accredited Life Coach here.

 

Speeda lot of people find that things begin to happen rapidly subsequent to hiring a life coach.

7- Who works with a Life Coach?

Business visionaries, administrators, business leaders, actors, artists, innovative people, supervisors, entrepreneurs, new companies, experts and home-producers all achieve their objectives with the assistance of a life coach. On the off chance that there is a hole between where you are presently and where you need to be, there is space for life coaching. Your life coach will not just enable you to close the hole, your life coach will enable you to get through your constrained convictions and test you to think greater.

8- What would you work on with a life coach?

Defining and accomplishing objectives and goals.

Arranging — business, profession, and life.

Breaking through your fears and struggles.

Clearing mess.

Money related security and individual freedom.

Adjusting business and individual life.

Settling on key choices and planning strategies for success.

Communicating effectively and on point.

Turning into an issue-free zone.

Building intense connections.

Getting advanced.

Finding the perfect profession/work or business.

Finding the perfect partner/love/relationship.

Escaping a groove.

Influencing a vital life-changing action.

Beginning a business.

Developing your business until it reaches its full potential.

Carrying on with a perfect life.

Distinguishing center principles and interests.

Satisfying individual and emotional needs.

Learning how to discipline your life.

Increase in income.

Having loads more opportunity to appreciate life

Playing, and going on a journey with lots of fun and adventures!

And a whole lot more…

9- How does life coaching differ from consulting, therapy, sports coaching, a best friend?

Consulting:

 Life coaching can be viewed as a type of counseling. In any case, counseling is frequently data and ability based. For instance, you may contract an expert to help your business with a particular issue. In which case, you’d anticipate that your consultant will have information and involvement in that specific territory. Life coaches, then again, could conceivably have a foundation or involvement in your field. A coach is a living authority, a specialist in helping you build up all regions of your business and individual life. Not at all like numerous consultants who propose an answer and abandon you to actualize it, the life coach remains with you to enable you to coordinate the progressions, new abilities, and objectives to ensure they truly happen. This is one motivation behind why coaching is so effective– it is one thing to have the data and an entirely different thing to really roll out the improvement!

 

Therapy: Life coaching isn’t treatment. Coaches don’t take a shot at past-based issues or injuries. Life coaches are not psychologists or psychotherapists. In the event that you begin the procedure of life coaching, and have not settled a past issue, at that point, it is likely you will allude to work with a therapist to determine the issue. It is exceptionally normal for uncertain injuries to prevent us from getting what we need in our lives. Life coaches center around the present and the customer’s objectives for what’s to come. We enable people to push ahead and set personal and professional objectives that will give them the life they truly need and want. Most life coaching clients are sound, successful individuals who may be somewhat stuck a bit or just need to roll out a major improvement in their lives and need the help of their very own coach to do as such.

 

Sports: Life coaching frequently incorporates standards from sports coaching, for example, being your best, accomplishing more than you want to, working with a group, going after an objective. Be that as it may, not at all like games coaching, most expert coaching isn’t a competition. Your life coach will push you to win in your own life!

 

Best friend:  A best friend or a few is something great to have. Be that as it may, is your best friend a target proficient who you can trust to advise you on the most critical parts of your life or business? Once in a while, our best friend can’t reveal to us reality as much as they might want to in light of the fact that they would prefer not to shatter the friendship that you both have built. A talented life coach is never hesitant to disclose to your reality and will be let go whenever. So why not have both a best friend and a life coach?

 

In the event that there is a hole between where you are currently and where you need to be, at that point there is space for life coaching. Why battle alone without anyone else when you can get what you need out of life in a small amount of the time with the structure, support, and tools of a gifted life coach?

10- What are the benefits of hiring a life coach?

You begin taking more powerful and centered activities instantly.

You quit enduring any annoyances.

You start to push yourself even so later it becomes easier to get the results.

You set better objectives that depend on what you truly need and want.

You gain more time and stamina.

11- Do life coaches work on personal goals or business/professional goals?

Normally both. The life coach is the main expert prepared to work with all parts of your life. This is helpful in light of the fact that regularly if something is disturbing you at work, it is influencing your own life as well and it goes the other way around. A few clients want to invest more energy concentrating on their business objectives, while others might need to center around individual objectives. How you utilize your coaching call is dependent upon you!

12- Where does the life coach focus with an average client?

We focus on where the customer needs us to center. Your objectives are our objectives, in spite of the fact that we may have some radical recommendations for how to achieve your objectives all the more rapidly. In some cases, so as to be more fruitful in business, you have to do some individual work. So don’t be amazed on the off chance that you’ll get some individual evaluations and tests!

13- Why does life coaching work?

Life coaching works for a few reasons:

– A cooperative energy between the life coach and customer makes a drive and excitement.

– Better objectives are set—ones that normally inspire the customer.

– The customer grows new aptitudes, which prompt more worthy achievement.

– Life coaching gives a structure of help. Left to our own particular gadgets, we begin with the best aims and after that, we hit an obstacle and it can wreck us totally or cause a long deferral. A life coach can help you rapidly get through pieces so more is proficient with less battle and less exertion.

– Your life coach is a goal, positive supporter. Not every person is sufficiently fortunate to have such a companion or partner to give this. In the event that you’ve been doing it solo, take a step back and see what you can achieve with a life coach!

14 – Why is life coaching so popular?

1- Individuals are burnt out on doing what they “should” do and are prepared to accomplish something unique and important for whatever is left of their remaining lives. The issue is, numerous can’t see it, or by the chance that they can, they can’t see an approach to reorient their life around it. A life coach can enable them to do both.

2- Individuals are acknowledging how basic it can be to achieve something that may have felt out of reach or like a pipedream. A coach isn’t a supernatural miracle maker (well, they are, some of the time) yet a coach has an extensive toolbox to enable the Big Idea to end up a Reality.

15- Can a dependency be created between a life coach and coaching client?

No. The client may require the life coach with a specific end goal to augment an opportunity or quicken their self-awareness, yet not be reliant on the life coach. Any individual who has enormous objectives can profit by the structure, counsel, and support of a life coach, so in that sense, a coach is required. To the extent making a passionate or mental reliance, not to stress. Life coaches work with individuals who are sound and effective all alone. Life coaches don’t resolve mental issues. In the event that you begin to feel like your depending on your life coach, get a therapist.

Privacy

How does YouPositive maintain my privacy?

Securing your privacy is our main priority.

At YouPositive, securing your privacy and keeping your confidentiality will always be the top priority for us. We consider the privacy of your data as a matter of extreme and fundamental importance, we ensure that clients data are kept safe and confidential. We have secure technology that is fully compliant with our privacy policy. Keeping your safety is one of our fundamental goals.

All your chat and video data are encrypted on the servers, and all communications between our software and servers are encrypted.YouPositive website requires you to enter your password and allows you to create a unique passcode for greater security.

 With YouPositive you can enjoy total anonymity as you please. You only need to provide us with your username, email, and password. You wouldn’t need using your real name at all.

Will my session calls be recorded?

Of course not! We totally understand your wish to preserve your privacy and we made it a priority for us. And we always log off your account so no one else can sign in. For more information about this policy and other privacy policies please have a look at our privacy policy page.

Sessions

Will I choose my coach?

We know that the relationship between the client and the coach is very important, so we allow the client to choose the coach through the coaches profile page that presents his/her qualifications, certifications and a brief about their experiences.

What is the cancellation policy?

If you no longer wish to continue taking the session after the payment, you must cancel the appointment within 24 hours of payment. After cancellation, the payment will be refunded within 30 working days to the same account from which the payment was made.

How can I make an appointment?

First, you need to register on our website, then you chose the main touchpoint that you need coaching in, then you can choose the right coach for yourself. After that, you will be moved to the appointments scheduled.

How session held?

The sessions will be held according to your choice whether a voice call or video call and there’s also chatting over the Internet that connects you directly with the coach through the YouPositive website.

What do I need to be ready to start the session?

-You will need a good internet connection (at least 2MB).

-Open YouPositive website in your browser.

-A quiet place where you feel completely comfortable and there is nothing to distract you, in order to have full advantage of your session.

What are your appointments times, When is the soonest appointment?

Every coach has his/her own sessions schedule, each customer can choose the right session day and time for themselves. The appointment will be confirmed when the payment is completed.

How can I reschedule my appointment

In urgent cases, you may contact YouPositive team to contact you.

How can I cancel my appointment?

you can cancel the appointment through the user profile page

How can I make a new appointment?

Once you are done with the scheduling of your appointment, you can schedule a new one by going to your coach’s schedule page then pick the right available appointment for you.

Are the coaches accredited?

Yes, you can find each coach’s specialty on his/her own profile.

Are there any tests before the session?

No, there aren’t.

What is your privacy policy?

YouPositive promises you not to sell, rent, or share your personal information with any third party (except as provided in the privacy policy agreement) without your consent.

Cost

 How much the session cost?

We offer you the option to choose a list of prices based on the experience and experience of the instructors.

What are the payment methods?

(Visa, Mastercard & Mada) You can easily pay through the YouPositive platform by using a card.

What is the refund policy?

If the user cancels the appointment within 24 hours after payment the customer will receive his money after 30 working days. If the user cancels the appointment after 24 hours the money will be refunded after deducting processing fees.  Session fees cannot be refunded after the session is conducted because of your standards of an appropriate session.

How do I enter my credit card information if I am outside Saudi Arabia?

you can subscribe to Youpositive without the need to provide an international mailing address. You can enter the international postal code from the web. Please log in to e-shop via your computer’s web browser to register using a credit card or a discount from outside the USA.

Technical questions

Can I benefit from YouPositive services through my IOS or Android device?

Yes, you can use our services by visiting our website on your device’s browser. We are currently working on developing our own smartphone application, especially for your convenience as the website can be cumbersome at times.

| Download Jitsi from Google play

How fast does my internet need to be for using your services?

We recommend you to have a connection no less than 2.0 megabits per second in order to have the best audio call quality without distraction.

How to disable or delete my account?

Please contact our technical support team, and we’ll take care of it.

you can subscribe to Youpositive without the need to provide an international mailing address. You can enter the international postal code from the web. Please log in to e-shop via your computer’s web browser to register using a credit card or a discount from outside the USA.

How do I reset my password?

From the login page, click on “Forgot Password” and we will send a new Password to your email.